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17 results for "chatbot"
The FTC and multiple state attorneys general are targeting AI chatbots with coordinated enforcement actions over deceptive claims and manipulative design — forcing consumer protection compliance into core product development.
Dick's Sporting Goods is deploying an AI advisor called Coach that answers training questions, recommends products, and tracks fitness progress — blurring the line between coaching and retail in a way previous chatbots haven't.
California's Senate voted 39-0 to ban generative AI companion chatbots in toys for children 12 and under, sending SB 867 to the Assembly with the nation's strongest child AI safety signal yet.
The American Medical Association published its first practical patient guide for AI chatbot use in healthcare, endorsing AI as a preparation tool while warning against using it for diagnosis or treatment decisions.
More than 1,200 court cases globally now involve AI-related sanctions — and a wave of state disclosure laws is following suit.
A new study finds patients consistently withhold symptoms from AI health chatbots, creating a diagnostic gap that undermines real-world accuracy even as AI outperforms doctors on benchmarks.
Connecticut's SB5 cleared both legislative chambers on May 1, 2026, establishing AI obligations around companion chatbots, automated hiring, and synthetic content — making it one of the most comprehensive state AI laws in the country.
FTC inquiries, state AG investigations, and diverging state laws are creating compounding liability exposure for companies deploying AI chatbots — and the rules are being written in real time.
Patients share significantly less symptom detail with AI diagnostic chatbots than with human physicians, and that disclosure gap could undermine clinical accuracy regardless of how well the underlying models perform.
Major U.S. law firms are warning clients that sharing legal communications with AI chatbots could waive attorney-client privilege, following a ruling in which ChatGPT conversations were deemed potentially discoverable by opposing counsel.
Attorneys submitting AI-generated briefs with hallucinated case citations are facing mounting sanctions — while courts split on bans vs. deterrence, and law firms warn clients that chatbot use may destroy attorney-client privilege.
xAI's Grok chatbot has been down intermittently for three consecutive days, with over 813 user error reports across the US, UK, and Germany.
Major law firms are now writing AI privilege warnings into client contracts as courts sanction attorneys for AI-hallucinated citations — two converging risks the legal profession is only beginning to reckon with.
A Manhattan federal judge ordered a defendant to hand over 31 Claude-generated documents, ruling no attorney-client privilege exists between users and commercial AI platforms — and creating a circuit split with an opposite Michigan ruling the same day.
U.S. courts are sending urgent warnings to anyone using AI chatbots for legal work: feeding attorney communications into tools like ChatGPT may inadvertently destroy one of law's most fundamental protections.
For the first time, network automation has overtaken customer service as telecoms' top AI investment priority — a structural shift from chatbots to the infrastructure layer itself.
A Manhattan federal judge ordered a former CEO to hand over 31 AI chatbot documents to prosecutors in a fraud case — ruling that AI conversations carry no attorney-client privilege.