Sprinklr

Sprinklr is a unified customer experience management (CXM) platform that helps the world's largest brands manage customer interactions across 30+ social and messaging channels. The company uses AI and natural language processing to analyze billions of data points from social media, reviews, news, and customer conversations to deliver actionable insights.

Sprinklr's AI engine powers social listening, sentiment analysis, content moderation, customer service automation, and marketing campaign optimization. The platform unifies what were traditionally siloed tools — social media management, contact center, marketing, and market research — into a single AI-powered system.

The company serves over 1,400 of the world's most valuable brands, including more than half of the Fortune 100. Sprinklr's AI processes data in over 100 languages, making it one of the most globally capable CX platforms available.