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A medical facility featuring patient, related to Patients Clam Up With Medical AI Chatbots, Creating a Hidden from an unusual angle or perspective

Patients Clam Up With Medical AI Chatbots, Creating a Hidden Diagnostic Gap

A new study finds patients consistently withhold symptoms from AI health chatbots, creating a diagnostic gap that undermines real-world accuracy even as AI outperforms doctors on benchmarks.

May 19

A medical facility featuring patient, Interface, related to Patients Withhold Symptoms from AI Chatbots, Threatening Dia from an unusual angle or perspective

Healthcare & Wellness · 3 min read

Patients Withhold Symptoms from AI Chatbots, Threatening Diagnostic Accuracy

Patients share significantly less symptom detail with AI diagnostic chatbots than with human physicians, and that disclosure gap could undermine clinical accuracy regardless of how well the underlying models perform.

May 6

A medical facility featuring patient, related to Americans' Openness to AI in Healthcare Drops 10 Points in T

Healthcare & Wellness · 4 min read

Americans' Openness to AI in Healthcare Drops 10 Points in Two Years

Only 42% of Americans are open to AI being used in their healthcare — down from 52% in 2024 — even as hospital systems accelerate AI deployment across clinical, diagnostic, and documentation workflows.

Apr 26