Search

Retail & Commerce · 4 min read

97% of Retailers Use AI. Only 11% Can Actually Scale It.

Amperity research finds 97% of retailers deploy AI but only 11% have the data infrastructure to scale personalization—and 58% describe their customer data as fragmented or incomplete.

May 21

Retail & Commerce · 3 min read

Retailers Are Making a Risky Bet on Agentic AI That Could Cost Them Their Customer Relationships

Retailers embracing agentic AI risk ceding direct customer access and first-party data ownership to the platforms hosting those agents — a structural threat most are not taking seriously enough.

May 4